Portfolio

Can Do MS and their partners requested help improving the user experience during the redesign of the Can Do MS website.

I consulted through the user research phase, helping them understand user needs, challenges, and provided analysis and prioritized research-based recommendations for site improvements.

My role included:

• Building wireframes and interactive prototypes for conducting user testing.
• Writing effective user testing scripts.
• Leading user testing sessions.
• Presenting analysis and prioritized recommendations to business owners.

View the Can Do MS site.

Hennepin.us is the primary digital public service portal for Hennepin County. The Digital Service team manages all aspects of the site, including content strategy, design and usability standards, service and application integration, support and administration of the content management system, development, vendor management, and hosting. This service portal was a primary ongoing task and the team's main priority. This enterprise product required partnerships and collaboration across all county departments.

My role with Hennepin.us spanned a wide range of responsibilities, including:

• Conduct and collaborate on design, user research, user testing, content strategy, solution and application architecture, technical requirements, development, and branding.
• Assist and consult with enterprise-wide staff on various topics such as UX/UI design and development, application and solution architecture, development practices, branding, accessibility, analytics, SEO, server administration, and technical or content support.
• Planning methods to incorporate and implement applications and services.
• Developing governance and defining standards across the enterprise.
• Creating an organizational strategy for the web and defining responsibilities between departments.

View the Hennepin.us site.

The Digital Service team determined it was necessary to improve Hennepin County's single sign-on tool and its user experience using Microsoft B2B and B2C. The existing enterprise sign-on solution did not meet user experience standards, did not offer basic features, was quite buggy, and was too expensive to support.

My role included:

• Working with enterprise architects to understand business cases for selecting the correct tool and understanding technical requirements.
• Delivering user flows and wireframes.
• Build user testing scripts, conduct user testing sessions, facilitate analysis sessions.
• Consulting on the feasibility of visual design iterations.
• Developing the front-end code and tool customization to match the designed flows and wireframes.
• Building a proof-of-concept service portal to demonstrate how to use single-sign-on across the enterprise.

View the Citizen Advisory Board application.

The Hennepin County Sheriff's office had an outdated and unsupported site and needed a complete redesign and build. The Digital Service team conducted a full content audit and information architecture process, held stakeholder interviews, delivered wireframes and prototypes, and ran usability testing sessions. We redesigned the site with branding consistent with Hennepin County but unique enough to provide the department with its own presence. We rebuilt the site in the supported content management system to allow content authors to update the site.

My role included:

• Leading staff through the content audit and information architecture process.
• Build user testing scripts, conduct user testing sessions, facilitate analysis sessions.
• Delivering wireframes and prototypes.
• Working with brand designers on the mockups.
• Coding front-end to spec from designs.
• Designing the content models, components, and fields to be built within the content management system.
• Coding back-end and build of the components in the content management system.

View the Hennepin County Sheriff's Office site.

The Hennepin County Emergency Management department uses its Mesonet application to provide real-time data to emergency managers and incident commanders in east-central Minnesota. This environmental information is used to support their critical response decisions. They were paying a vendor over $400,000 a year for hosting and support and needed to bring this system in-house. We moved this site to systems supported by the county, redesigned it with a modern interface and better performance, and improved the data handling methods.

My role included:

• Working with Enterprise Architecture and GIS to select the appropriate technology for the designed solution.
• Consulting throughout the project on the implementation design and chosen technologies.
• Researching to determine data sources and functional requirements.
• Creating wireframes and information architecture.
• Consulting on the feasibility of visual design iterations and data requirements.
• Delivering production front-end code.
• Consulting with vendors on data presentation, back-end development, and content management system build-out.

View the Hennepin West Mesonet site.

The Digital Service team had common requests for websites to market various programs or initiatives for Hennepin County. As a result, we built a marketing template to significantly reduce the design and development time needed to complete these requests. In addition, the template included a library of components to meet the various content requirements.

My role included:

• Determining the necessary components to meet the highest priority requirements.
• Collaborating with brand designers to ensure the components met brand standards.
• Designing content models within the content management system.
• Front-end development.
• Back-end development and build of the components in the content management system.

Examples of the template in use include:
hennepin.us/transit
hennepin.us/adoption
hennepin.us/ashtrees

View the Hennepin County transit site.

The ACLU state affiliates were all previously supporting separate websites with divergent branding. After Advomatic built the new site for ACLU National, we also created a site template for their affiliates. The template would make it easy for affiliate sites to be consistent with the national site and customizable to their needs.

My role included:

• Front-end development
• Coding and implementing to design spec.
• Building and theming reusable, systemized Drupal components.
• Reviewing to ensure all areas met usability and accessibility standards.

View the case study for the ACLU affiliate sites.

The ACLU came to Advomatic for a complete site upgrade and redesign to their national site. They also requested a focus on meeting strict accessibility and usability guidelines for both the public and site administrators and content managers. As part of the redesign, we delivered a library of pre-built components to allow content managers to adjust the pages' content and layout.

My role included:

• Front-end development.
• Coding and implementing to design spec.
• Building and theming reusable Drupal components.
• Reviewing to ensure all areas met usability and accessibility standards.

View the case study for the ACLU site.

My role included:

• Front-end development.
• Coding and implementing to design spec.
• Building and theming reusable Drupal components.
• Reviewing to ensure all areas met usability and accessibility standards.

View the Education USA site.

The American Academy of Poets had a support contract with Advomatic. We would consistently handle maintenance and site fixes. Poets.org became a more extensive project when they requested significant site improvements, refactoring, and improved accessibility.

My role included:

• Support and site design updates.
• Front-end development.
• Drupal theming and configuration.
• Providing an accessibility audit and implementing fixes.

View the American Academy of Poets site.