Hello.
I'm Andy Hart.

Combining people skills, technical knowledge, adaptability, and a mission-driven attitude to find fair, successful solutions to challenges for government, non-profit, and advocacy-based organizations.

Experience

2022-Current

UX consultant

Freelance  |  Remote

  • Plan and implement user research methodologies, ensuring user success with a product that meets client and business needs in collaboration with client and design team members.
  • Create wireframes, mockups, and prototypes; build collections of reusable components in a UI library.
  • Build user testing scripts, lead user testing sessions, analyze research, and propose design revisions.

2016-2021

UX Engineer/Manager

Hennepin County Communications  |  Minneapolis, MN

  • Balanced various responsibilities as both a manager and an individual contributor, handling user experience design, web development, organizational strategy, staff supervision, and critical support.
  • Led the initiative to create the organization's Digital Service division, having an integral role in bringing a user-centered focus to service design while functioning as product manager for the organization's main public web and digital presence, a platform that received 15+ million visits annually.
  • Delivered code, prototypes, wireframes, information architecture, user journeys, and user flows.
  • Conducted product design, user research, user testing, content strategy, solution and application architecture, technical requirements, and development.
  • Handled design, development, testing, and implementation of new frameworks, patterns, components, and sites.
  • Designed and facilitated training for staff in web development and UX design, educating and empowering department-specific teams to align with organizational standards and goals; created and delivered related presentations for larger groups and conference sessions.
  • Advocated for and negotiated UX roles in projects, ensuring both user and business needs were met.
  • Consulted with enterprise-wide staff on various topics such as UX/UI design and development, architecture, analytics, SEO, branding, accessibility, and technical support.
  • Support duties requiring quick triage and resolution for issues impacting resident service access.

2014-2016

Front-End Developer

Advomatic  |  Remote

  • Front-end web development for advocacy, non-profit, and government organizations such as ACLU, Department of Education, American Federation of Teachers, Community Solutions, and American Academy of Poets.
  • Client support, training, and content management system configuration, including integration and scripting of Salesforce and Zendesk.

2008-2014

Web Specialist

Hennepin County Enterprise Development  |  Minneapolis, MN

  • Development, design, configuration, administration, training, and support for public and internal websites and applications.
  • Core team member for SharePoint enterprise-wide implementation, guiding lines of business through intranet and data migrations.

Skills

  • Web content management systems (Sitecore, Drupal, WordPress)
  • Front-end development (HTML, CSS, JS, responsive design, CSS frameworks, Sass, Gulp/Grunt)
  • User Experience (prototyping, wireframing, user journeys, IA, usability testing)
  • Design systems/pattern libraries
  • Accessibility/WCAG
  • Google Analytics
  • SEO
  • Git/GitHub
  • Design thinking
  • Organizational strategy
  • Web governance/leadership
  • Staff supervision/management

Experience with:

  • RESTful Services and APIs
  • JAMstack/SSG’s
  • React
  • Angular, Vue.js
  • PHP/Apache/MySQL
  • .NET/C# stack
  • Microsoft Azure DevOps
  • Microsoft IIS/SQL server

Certifications

2018

Nielsen Norman Group

UX Certification

2014

Sitecore

Sitecore/.NET Developer Certificate

2012

Minneapolis Community and Technical College

Web Development Professional Certificate